Returning an item is easy and hassle-free. If you are not completely satisfied with your purchase, you may return the item within 30 days of receipt for a full refund or exchange. To initiate a return, please contact our customer service team to obtain a Return Merchandise Authorization (RMA) number. Once you have the RMA number, pack the item securely in its original packaging, include the return form, and ship it back to the address provided by our team.
Please note that the return shipping costs are the responsibility of the customer unless the return is due to an error on our part (such as a damaged or incorrect item). Once we receive the returned item and verify its condition, we will process your refund or exchange within 5-7 business days. We recommend using a trackable shipping method to ensure your return is received and processed promptly.
Spanish
English
Portuguese